If you are a business traveler in need of help:
For more country-specific information, select your region:
Select the option that most closely describes your situation:
Military & Government Travelers
A call to the 24H Service Center may result in additional cost. Please verify with your travel manager.
Quickest option: Use the numbers listed in your itinerary as shown above. Even when calling outside of office hours, try contacting your servicing office in the first instance.
If your itinerary contains a separate emergency number, you can also use this.
If you have trouble accessing your itinerary, the below numbers for the 24-Hour service center can be used:
A call to the 24-Hour Service Center may result in additional cost; please verify this with your travel manager.
Toll free within Argentina 0800 122 2980
Calls outside Argentina +5411 5555 2295
24-Hour Assistance: +55 11 3147 8000. We assign mobile phones.
24-Hour Assistance: +56 (2) 2374 7730
Regular service 08:00 to 18:00 +57 (1) 3275090. After hours please contact +57 (1) 3239729. We assign mobile phones to attend all the emergencies of our clients (National service).
Mexico City 5241 5597
Outside of Mexico City (1) 800 705 8400
Local Emergency Service: 51 16101621 (outside of working hours only). Available for flight departure information or delays, and emergencies.
For International Assistance:
US 24-Hour Assistance (+1) 866-361-5078.
A call to the 24-Hour Service Center may result in additional cost. Please verify with your travel manager.
Quickest option: Please dial the number listed in your travel itinerary, or dial the below numbers when calling outside of office hours:
Australia, New Zealand, Singapore, Hong Kong
+63 2 459 5828 - Alternate After-Hours service number (Mon-Fri 4 pm- 9 am [GMT+8] Sat-Mon 9 am- 9 am [GMT+8])
400 887 7076 - call within China
+86 10 5929 3999 - call from overseas
1800 4190 120 – call within India
+91 124 474 7475 - call from overseas
+62 21 2954 5635
Please dial the number listed on your travel itinerary, or contact your travel manager.
+63 2 459 5832
24H service number: +44 203 3530957
+66 2 685 1700 (press 8)
A call to the 24- Hour Service Center or After-hours service number may result in additional cost. Please verify with your travel manager.